Chief Project Officer

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August 2013 – Present     iVThree                       Dublin, Ohio

  • Client base has grown to several significant fortune 100 companies with several Project Managers at each.
  • Also responsible for the launch of several start-up ventures as internal projects.
  • Consulted several Fortune 100 companies on project management best practices
  • Managed the creation and facilitation of Corporate Strategic Initiatives, Programs, and Projects.
  • Execution of the initiatives and projects with an emphasis on financial budget and client satisfaction.

www.ivthree.com

Corporate Development & Project Management Office

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August 2013 – 2014    Quantum Health                      Columbus, Ohio

Director, Corporate Development & Project Management Office

* Manage the creation and facilitation of Corporate Strategic Initiatives, Programs, and Projects.
* Execution of the initiatives and projects with an emphasis on accuracy and timeliness of meeting deliverables on prescribed timetables.
* Prepare plans and interact with CEO, CFO, Operating Committee and the Board of Directors.
* Lead, inspire and ensure appropriate associate ownership and accountability for projects in a highly virtual and matrix-managed organization.

Director, Center of Operational Excellence and Program Management

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June 2012 – August 2013     Pacer International                       Dublin, Ohio

Director, Center of Operational Excellence and Program Management

  • Created the Operations Excellence Office within the Commercial organization reporting to the enterprise Chief Commercial Officer
  • Established consistent Project Management, Project Governance and Project Portfolio Management processes allowing for accurate reporting of project metrics.
  • Shaped the Business Process Improvement Methodology utilizing  Lean Six Sigma Philosophy and Principles.
  • As the owner of the Corporate Strategic Planning I am working to insure each Initiative and Project are scoped and progress towards the corporate goals.
  • Developed and lead Pacer’s Operations Excellence department including implementation and training of Lean Six Sigma tools and methodologies
  • Managed complex, cross-functional process improvement programs and initiatives, using Lean-Six Sigma methodology and tools. DMAIC, and where appropriate, Kaizen events.

Director, Program Management Office

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January 2012 – June, 2012     Pacer International Dublin, Ohio

Director, Program Management Office

  • Created the Enterprise Project Management Office within Network Operations organization reporting to the enterprise COO.
  • Implemented IBM Lombardi Business Process Management system.
  • Implemented IBM Blueworks Live system to build process maps and monitoring tools.
  • Created Corporate Strategic Initiatives tracking and project reporting methodology.
  • Created Project Management Methodology within Pacer for both IT and Business projects, including new product development efforts.
  • Trained teams of Pacer “Project Managers” on new methodology and industry best practice for Project Management
  • Established and facilitated the adoption of enterprise Demand Management, Resource Management and Release Management processes to insure high quality project delivery.
  • Created the Corporate Strategic Initiatives dashboard  and metrics to monitor program and project performance.
  • Implemented Agile Methodology and oversaw the adoption on multiple strategic projects.

 

Director, Project Management Office

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August, 2007 –  January, 2012     Safe Auto Insurance Company Columbus, Ohio

Director, Project Management Office

  • Created the Enterprise Project Management Office within Information Technology organization reporting to the enterprise CIO
  • Established consistent Project Management, Project Governance and Project Portfolio Management processes allowing for accurate reporting of project metrics.
  • Established and facilitated the adoption of enterprise Demand Management, Resource Management and Release Management processes to insure high quality project delivery.
  • Hired and Centralized all Project Managers, Project Analysts, and E-Commerce Product Analysts on one team to facilitate better project delivery.
  • Implemented a consistent process for business requirements utilizing the Telelogic DOORs application and methodology.
  • Delivered millions in realized value to a major insurance carrier through successful implementation of countless projects.
  • Oversaw the facilitation and completion of Project Methodology, and Compliance Audits.  Led system certification effort for company financial audits
  • Created the IT System of Indicators and IT dashboard metrics to monitor organizational performance.

Senior IT Project Manager, Property & Casualty Delivery Services

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October, 2003 – July, 2007     Nationwide Mutual Insurance Columbus, Ohio

Senior IT Project Manager, Property & Casualty Delivery Services

  • Presided over the full life-cycle project management for company implementation of Checkfree I Series and Ebill products.
  • Managed the system integration of Nationwide’s Billing systems with new policy administration systems using a team of FTE, contractors, and offshore resources.
  • Managed the creation and deployment of a new Billing Account Management website using .NET, C#, and .ASP technologies, utilizing data from a DB2 mainframe, running CSC Cogen Payrec, managing 3.5 million billing accounts.
  • Successfully managed projects for National Money Processing system, Bankcard, and OTEFT to accept 36,000 policy money payments per month and direct those payments to the National Billing Platform’s PeopleSoft accounts, by changing our corporate accounting transaction strategy equaling 35.4 million in monthly premium income.

IT Project Manager for Nationwide Insurance Claims Solutions

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March, 2003 – October, 2003     ComResource Inc.  Columbus, Ohio

IT Project Manager for Nationwide Insurance Claims Solutions

  • Consulted Claims Solutions in preparation for Windows XP migration to 5000+ claims associates
  • Managed the implementation of Software Management Service to replace EDM transmittal software to 5000+ claims associates.
  • Prepared software test plans for all software applications used by Claims solutions for implementation of Microsoft SMS distribution software

IT Project Management Consultant for Nationwide Financial Services Corporation

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April, 2002 – March, 2003     ComResource Inc.             Columbus, Ohio

IT Project Management Consultant for Nationwide Financial Services Corporation

  • Established beneficial relationships with Sales Representatives and Channel Support by creating technology processes, which enhanced existing operating environment through system development and upgrades.
  • Situated the Sales Channel in strategic position to take advantage of current and future technology trends through effective reengineering of current infrastructure, system architecture, and business process.
  • Migrated 220+ investment sales users to new IBM Laptops and Windows XP Operating system.
  • Implemented new Siebel CRM and Palm Tungsten T technology allowing for better uses of mobile sales force automation and performance.

IT Project Staff and Consultant to Nationwide Insurance Corporation

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1999 – April, 2002         ComResource Inc.                    Columbus, Ohio

  • Responsible for motivating, training, and providing direction for a team of five direct and ten indirect developers and coordinators.
  • Successfully Managed projects upgrading current IBM Laptop hardware and Windows NT software for groups of individuals across the country.
  • Implemented a new Citrix Metaframe solution to 4,000+ users resulting in the elimination of 36,000 assets.